Returns and Refunds

Returns and Refunds

This policy ONLY applies to the following:

  • Your item has missing pieces
  • Item was damaged during shipping/transit

Refund options

  1. Return the item to us. We will refund you with the original amount that was charged during your purchase plus shipping expenses if there are any.
  2. Return the item to us and request for a replacement. We will refund you with the shipping cost for returning and send you a replacement if the item/s are available.

Requirements

For all options specified above, you must return the item to us with the complete packaging. This includes the box and the punch boards and every component that has been declared inside the box that are not missing.

Failure to do so will result with the customer receiving a portion of their refund instead of the full one.

How are you going to receive your refund?

If you paid through PayPal, you will receive the refund through PayPal.

Otherwise, we can send the refund to you using money transfer solutions that is most convenient for you.

If you are a local of Cebu, you can claim your refund during the scheduled Tabletop Nights.